For what stays with you.

Keep the original with you for now.

Share clear photographs and explain what you would like to preserve. Tell the atelier what the materials are and their current condition. A photograph supports the conversation but cannot guarantee suitability.

Wait for the atelier’s guidance before sending anything irreplaceable. Confirm the recipient, destination and agreed transport arrangements for your particular item.

• What the keepsake is and why it matters
• Its present condition
• Your preferred format or display setting
• Any intended date, as a request rather than a promise

Read how the inquiry works ↗

Leave room for the material’s character.

A visualization communicates a design direction. Colour, arrangement and final appearance are discussed for your individual keepsake. No identical appearance or preservation result is guaranteed.

Bring references for the composition and explain the details you most want to retain. Agree the approach before the work is confirmed.

Read the practical questions ↗

Consider where the memory will live.

Discuss display position, sunlight, heat, moisture and cleaning with the atelier. Follow the guidance for the finished piece rather than treating every preserved material in the same way.

Read the related policy ↗

Tell us the story behind it.

Choose a design to open its existing customization form, or begin a bespoke request. Private reference images stay with the inquiry and are not added to the public collection.

Begin a preservation brief ↗