Choose a piece, complete its customization form and select Place Order. We save your inquiry and private references first, then prepare your order message. Choose Open WhatsApp or Copy on the saved receipt. You must press Send yourself. The saved receipt also offers Open WhatsApp and Copy controls.

Submitting the form creates an inquiry. Your design, quotation, payment arrangements and delivery are confirmed separately with the studio on WhatsApp.

Tell us the proportions and colour direction you have in mind. We will review material availability and feasibility before confirming the final design.

Yes. You can attach up to three JPG, PNG or WebP images, each up to 3 MB. They are stored privately for the studio and are not added to the public catalogue.

The collection uses design visualizations to communicate shape, colour and material direction. They do not promise an exact finished appearance. Final details are agreed individually.

Timing depends on the design, materials and current studio capacity. Share your preferred date in the brief; we will discuss what is possible before confirming your order.

Suitability depends on the material and its condition. Tell us what you would like to preserve and share clear photographs. Please wait for the studio’s guidance before sending an irreplaceable item.

Yes. Begin a piece offers a custom brief for furniture, memory art or a personal gift. Your requirements are saved before the order message is prepared for WhatsApp.

No. It prepares the saved order details and may open WhatsApp after a successful save. You press Send yourself. The website cannot confirm whether you sent the message.

Use Open WhatsApp on the saved receipt or copy its complete order summary and paste it into the conversation. A long brief may require copying before opening. Do not create another inquiry just to send the same details.

No. Private receipt access lasts up to 24 hours in the original browser. The saved inquiry remains with the studio. Keep your RLA reference and contact the atelier if you need help finding it.

The website prepares WhatsApp messages only for saved product or custom-piece requests. Use the contact page to call or email the atelier about general questions.